About Anna

<b>Anna Heard</b>
Anna HeardClient Manager
In her role as Client Manager for Basic Business Concepts, Anna takes care of the less glamorous but necessary task of keeping the office running smoothly.  ​Anna’s favorite area of work is data management, analysis, and reporting.

Some of my highlights

My Experience

Anna holds a Masters Degree in Education from the University of Pittsburgh as well as an MBA from Point Park University. She started her career in the non-profit sector and later moved on to the for-profit industry. ​

During her career, as she filled different roles, Anna was fortunate to experience various business aspects. That knowledge helped her gain a better understanding of the complexities of business processes and highlight areas for improvement. Being very analytical and organized by nature, Anna looks for ways to improve efficiencies ever since.​

In her free time, Anna designs customized Excel solutions for small businesses. Friends often tease her about Excel – and it is well deserved – since she does enjoy working on a new spreadsheet almost as much as indulging in a good book.​